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Exchange Instructions

Please note: ALL EXCHANGES MUST BE APPROVED via/email.

Please contact us here for approval: https://undrcrwn.com/contact-us/ 

Please include: 

  • 4 digit order number
  • Items you would like to exchange
  • New Items you would like to recieve

All products must be returned in their original packaging and unworn.

Once you are confirmed via email, we will send you the address to ship your good to.

You will have 48 hours to notify us with tracking info/confirmation that your package has been sent back to us.

We will not accept any exchanges 15 days after we've emailed you with a confirmation. 

Exchange orders may take up to 5-10 business days to ship, upon receipt of returned items. New tracking information will be issued on all exchanges.

*Please note: A 10% restocking fee may apply for store credit.