SHIPPING POLICY

Holiday Shipping Cutoff:

Orders placed by Tuesdsy 12/17 should arrive in time for Christmas. Please note that this only applies to US orders since international orders take longer to arrive. Delivery by Christmas is not guaranteed since we ship USPS and USPS does not offer guaranteed service.

*** Purchases made Nov 24, 2024, through Dec 15, 2024, have an extended return and exchange period through January 15th. Orders placed outside of this window will fall within our normal return and exchange guidelines which is within 30 days of receipt.

Shipping Policy

Purchased items will be shipped within 7-10 business days of the order, although most will ship within 3 to 4. Please allow up to 7-10 business days for delivery to arrive. If you still have no received your purchase after 2 weeks please notify orders@undrcrwn.com.

PRICES, SHIPPING AND HANDLING CHARGES:

All orders are shipped via USPS (First Class & Priority Mail for domestic and international). Rates are calculated through the USPS calculator. International customers are responsible for customs duties and/or brokerage fees in addition to shipping cost assessed during checkout.

If your tracking information states that your package was delivered and you have not received it you must contact USPS in regards to not receiving package and file a claim. UNDRCRWN®️ will not be held responsible for lost or stolen packages that show as delivered and refunds will not be issued for these orders.

Priority Express 2 business days ( ships within 2 business days after Fulfillment)

We offer expedited shipping on most, if not all, orders. We offer USPS Priority Express Shipping. This shipping method takes approximately 1-2 business days after fulfillment to arrive to your residence once shipped. These orders ship within 2 business days (After Fulfillment). So please allow up to 7 business days from order confirmation to receive.